Return window
30 days from delivery, unworn, in the original rose-gold box. Refunds go back to your original payment method.
Returns
Easy, clear, kind.
If it doesn't make you glow, send it back. Thirty days, free exchanges, no drama.
The policy
Three things to know
Exchanges
Free size and style swaps — we cover the label. If a piece arrives damaged, we replace it first and ask questions later.
Final sale
For hygiene, worn earrings can't come back. Pieces marked final sale at checkout stay with their new owner.
How it works
Three steps, done
1
Write us
Send your order number and reason to the contact page — we reply within two business days.
2
Print the label
We email a prepaid return label. Tuck the piece back in its box, seal, and drop it off.
3
Get your refund
Refunds and exchanges process within 5 days of the box reaching the studio. You'll get a confirmation email either way.